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    error when trying to send test email

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    • R
      richb201
      last edited by

      This post is deleted!
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      • R
        richb201
        last edited by

        Never mind. I solved this. I thought that "change password" was going to be a prompt for the user, not for me to set up the password. Once I did, it worked.

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        • U
          ubaid.rehman
          last edited by

          I am having exact same problem but everything is correctly inserted, I am using it for Foreign Exchange Send Money Online platform but it's not connecting.

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          • joshuaJ
            joshua
            last edited by

            @ubaid-rehman

            My recommendation would be to use our troubleshooting steps for email.

            https://fusionauth.io/docs/v1/tech/troubleshooting/#troubleshooting-email

            Especially as it pertains to below.

            Enable debugging by navigating to Tenants Your Tenant Edit Advanced SMTP Settings Additional properties and add mail.debug=true.

            Let us know if you still have trouble after a further review.

            Thanks,
            Josh

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