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    NetworkError when attempting to fetch resource

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    • K
      kiouplidis
      last edited by

      In Sentry, we received the following error:

      NetworkError when attempting to fetch resource. (auth.*.com)

      The URL points to the login of the FusionAuth Admin panel and is used for authentication from our application.

      Occurred:
      Apr 23, 2025, 8:50:46 AM UTC

      Received:
      Apr 23, 2025, 9:05:42 AM UTC

      Can you find anything in your logs regarding the reason for this error and how to prevent it in the future?

      For the admins: By accessing my account information, you will find more information about the domain name. (Hidden here because this is a public post.)

      Let me know if you need further adjustments!

      mark.robustelliM 1 Reply Last reply Reply Quote 0
      • mark.robustelliM
        mark.robustelli @kiouplidis
        last edited by

        @kiouplidis, can you please give us a little more detail on how you are set up and exactly what you are trying to do. I see you are getting a NetworkError when trying to reach (auth.*.com). Is that an instance of FusionAuth hosted by FusionAuth or is that an instance of FusionAuth that you have deployed? How are you trying to access the resource? Through a web browser or are you trying to execute an API call? The more information you can provide, the easier it will be to help.

        If you have a paid plan which includes technical support, please open a ticket via your account portal.

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