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Silent Configuration Mode Failed

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  • C
    classbazaarco
    last edited by 17 Nov 2021, 08:01

    Hello, I have been using FusionAuth for my company since 2019 and since a month back repeatedly it has been failing. When we try to login via our white labelled link auth.classbazaar.in it results to the following error below. We have tried double checking all 4 points mentioned below to resolve it but no luck. Can somebody help us out identify and fix this? Our users are having a terrible experience

    Error:

    Silent Configuration Mode Failed
    Silent configuration of the database and search engine configuration was attempted and failed. Silent configuration was attempted because you provided the following environment variables:
    DATABASE_URL
    DATABASE_ROOT_USER
    FUSIONAUTH_SEARCH_SERVERS
    Possible reasons why this failed and you ended up here:
    The database is not started, or not accessible using the JDBC URL provided in the DATABASE_URL environment variable.
    The database root credentials provided by DATABASE_ROOT_USER and optionally DATABASE_ROOT_PASSWORD environment variables were incorrect or did not have adequate privileges to create the schema.
    Elasticsearch is not started, or not accessible using the URL(s) provided in the FUSIONAUTH_SEARCH_SERVERS environment variable.
    A problem exists between the keyboard and chair. (PEBKAC)
    Please review the values you specified in the environment variables, ensure the database and Elasticsearch services are accessible and review the FusionAuth logs.

    J 1 Reply Last reply 19 Nov 2021, 22:27 Reply Quote 0
    • J
      joshua @classbazaarco
      last edited by joshua 19 Nov 2021, 22:27

      @classbazaarco

      What are you seeing in the event and error logs for FusionAuth?

      https://fusionauth.io/docs/v1/tech/troubleshooting/#logs

      Also, linking some additional doc here - https://fusionauth.io/docs/v1/tech/guides/silent-mode/#overview

      Thanks,
      Josh

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