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I'm a customer, how do I open a support ticket?

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  • D
    dan
    last edited by 7 Oct 2020, 18:12

    I'm a customer with an edition that includes support, how do I open a support ticket?

    --
    FusionAuth - Auth for devs, built by devs.
    https://fusionauth.io

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    • D
      dan
      last edited by 7 Oct 2020, 18:14

      If you are on one of the editions that offer support with a guaranteed response time (more on those options here), the best way to file a ticket is to login to https://account.fusionauth.io and go to the support section. You'll see a way to submit a ticket, which will be routed to the appropriate team member.

      --
      FusionAuth - Auth for devs, built by devs.
      https://fusionauth.io

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