We use FusionAuth cloud and want our instance to have a custom domain name

[dan]

We use FusionAuth cloud hosting and want our instance to have the domain name id.example.com. How can we do this?

[dan]

If you have the High-Availability plan, we can set up a custom domain name such as you suggest.

The best way to do this is to open a support ticket with the fully qualified domain name (id.example.com, for example). We'll then create the cert on our end in AWS, and then we just have you create two DNS records on your end, which assures AWS the certificate is being created by people with the correct authority.

If you'd rather create the cert, it is possible for us to import your cert, but then you’ll need to be sure that you send us new certificates each time you are issued a new one, so it is more error prone.

[Alex Patterson]

As of July 25, 2023 we now support Unlimited Custom Domains for FusionAuth Cloud! You can read more in this post, on how to add a custom domain.