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Disappearing users?

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users disappearing
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  • D
    dan
    last edited by 23 Jul 2021, 22:32

    We have had some users disappear from FusionAuth recently.

    They were users we created via the API approximately a few weeks ago and in both cases the user had never logged in. I'm wondering if this is a policy or setting that we have turned on somewhere. e.g. "delete users who never log in after X days" or something similar.

    --
    FusionAuth - Auth so modern you can download it.
    https://fusionauth.io

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    • D
      dan
      last edited by 23 Jul 2021, 22:33

      It may be that you have set up your system to remove unverified users after a certain period of time.

      To modify this setting, navigate to Tenants > Edit Your Tenant > Email then to the Email verification settings section.

      In this section, you can change your email verification requirements and durations.

      --
      FusionAuth - Auth so modern you can download it.
      https://fusionauth.io

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