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    Airgapped License Still Connecting to reactor.fusionauth.io – Can It Be Disabled?

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    • W
      wesley
      last edited by

      We operate FusionAuth on an airgapped network and have the correct license. Every 23 minutes or so, it still attempts to connect to reactor.fusion.io, filling the Event Log with error messages indicating that it cannot resolve the IP address. Other than making it difficult to identify genuine error messages, I don't believe it causes any damage. Can this be turned off somehow? This is what the error looks like:

      Unable to retrieve the IP location database last update instant and digest. Status code [-1], last modified date [null], and digest hearder [null]

      Exception:

      java.net.UnknownHostException: reactor.fusionauth.io

      <big java stacktrace>

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      • W
        wesley @wesley
        last edited by

        Currently, there is not a way to turn it off. Our air gapped license is still going to try to make that call out to us, but that won't cause any issues. The difference being that a normal license would have issues if it could not "phone home" back to us whereas the air gapped license won't have issues but it will still try to make those calls.

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