We’re using FusionAuth Cloud, how can we enable a custom domain?
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We'd like a domain of login.example.com, for instance.
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If you have an HA deployment (also known as an enterprise plan) you can open a support ticket. More about our various plans here: https://fusionauth.io/pricing
If you don't have an HA deployment we can't do a custom domain.
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How do we do this? We have a Deployment with the High-Availability plan, Community Edition. I don't see any means to submit a support ticket. The HA plan says that it supports custom domain.
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Can you view a support ticket submission request here? https://account.fusionauth.io/account/support/
(This link is from our technical support page: https://fusionauth.io/technical-support/ which, for future readers, is worth reviewing.)
If not, please reply to this post and we'll get it sorted out.
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@dan I can view that link, but it just says "You may find all of the community resources available to you on our community page."
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OK, thanks for trying that. Not sure what is going on, I'll look into it.
In the meantime I sent you an email regarding this change.
Sorry about that!
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@dan No worries. I got your email and have submitted a support ticket. Thanks for the quick replies!
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For future readers, there was a new release of account.fusionauth.io this week and you should now be able to request a custom domain by opening a support ticket from https://account.fusionauth.io/account/support/ now.
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It is now possible to provision custom domains on FusionAuth Cloud from the account management portal for Business Cloud and High-availability deployments.
The FusionAuth Cloud guide has instructions on provisioning custom domains.
https://fusionauth.io/docs/v1/tech/installation-guide/cloud#custom-domains -
As of July 25, 2023 we now support Unlimited Custom Domains for FusionAuth Cloud! You can read more in this post, on how to add a custom domain.