🤖 For AI agents: The complete documentation index is available at /docs/llms.txt. A markdown version of this page is available at /docs/cloud/support.md.

You can view support options by navigating to the Support page:

The support page

The support page

Support for FusionAuth Cloud is limited in scope. Support can only help with issues related to running your FusionAuth Cloud deployments. Some examples:

  • "My FusionAuth Cloud instance is down" - supported
  • "Please restore my FusionAuth Cloud instance from backup" - supported
  • "I need help integrating FusionAuth into my Express/Rails/Django/Spring/etc application" - not supported
  • "How do I set up a webhook to sync my user data with an external system?" - not supported

Support from the engineering team for integrating with FusionAuth can be purchased separately.

If you have out of scope questions and have not purchased a support contract, you can find community support in the forums and documentation.